Help

For patients

How do I find a practitioner? From the home page, search by name, by country and administrative division (wilaya, region, governorate…) or by specialty. The “Near me” button uses your device's location, with your consent, to show the nearest establishments; this location is never stored.

What does the “Verified” badge mean? Every page has been reviewed by our team before publication: declared identity, specialty, location and consistency of the information. It is not a certification of qualifications or an opinion on the quality of care.

How do I contact a practitioner? Create a free account, confirm your email address, then use the “Contact” button on their page. Your message is sent to them by email along with your address, so that they can reply to you directly. Their address is not shared with you. You can find the messages you have sent under “My messages”.

Does the site book appointments? No. The form is for asking a question or requesting an appointment; the appointment itself is then arranged directly with the practitioner. In an emergency, do not use the form: call the emergency services.

Some information is wrong. Use the “Report this page” link at the bottom of the page. Reports are confidential and reviewed by an administrator.

Deleting my account. Go to “My account” → “Profile and security”. Deletion takes effect after 7 days, during which you can cancel it. You can also download all your data.

For practitioners and establishments

Who can create a page? The practitioner themselves, or a person authorised by the owner or manager of the establishment (secretary, manager, communications officer), who signs a declaration of authorisation.

How much does it cost? Nothing. The site is free and has no advertising.

How does it work?

1. Create your account and your profile (first name, last name, specialty, phone, contact email, location).
2. Complete your page: establishment(s) with their location on the map, opening hours, photos, profile, subspecialties and procedures.
3. Submit the page for verification. Usual turnaround: 48 hours. We may ask you for a supporting document (professional council registration, identity document) if we do not know you.
4. Once published, your page is visible in French, Arabic and English, and patients can write to you.

Will my email and phone number be displayed? Your contact email is never displayed: messages reach you through the form. Your phone number is hidden by default; you choose whether to show it.

Can I edit my page after publication? Yes, at any time. Opening hours, photos, profile and phone number are published immediately. Changes to your name, main specialty, professional council registration number, or to the name or location of an establishment are verified before they appear; the published version remains visible in the meantime.

My page has been rejected or suspended. The reason is sent to you by email and shown in your professional area. You can correct your page and submit it again, or write to us.

Several practitioners in the same establishment. Each practitioner creates their own page and links it to the establishment. The establishment also has its own page, with its opening hours and contact details.

Contact us

For any question: contact@leterritoiremedical.com. We reply in French, Arabic and English.